Travel Insurance

We have arranged a competitive travel insurance scheme, prepared by JLT Risk Solutions Limited on behalf of Kuoni Travel Limited (trading as Voyages Jules Verne) and underwritten in accordance with the authorisation held by Europ Assistance Holdings Limited. Details may
be obtained on application. A detailed copy of the cover will be forwarded to you with your confirmation invoice. A specimen policy is also available on request should you require further information before booking.

Available only to U.K. residents who are in the U.K. at the time of payment of the premium. Non-U.K. residents are advised to make arrangements within their own country. Your premium should be forwarded to us with your holiday deposit in order to ensure that you are protected by the coverage under the holiday cancellation section of the insurance. It is a requirement of the booking that you purchase either this insurance scheme or an alternative
insurance policy, providing at least comparable cover.

Important Strict Medical Health Requirements

You must read and accept the following medical conditions which apply to the VJV Insurance Policy. This insurance operates on the following basis:

• To be covered you must be healthy and fit to travel on your planned trip.
• The insurance will NOT cover you when you are travelling against medical advice or with the intention of obtaining medical treatment abroad.

No claim arising directly or indirectly from any Pre-existing Medical Condition affecting you will be covered unless:

• You have declared that condition to us; and
• You have declared any changes in your health or prescribed medication; and
• We have accepted that condition for insurance in writing

Each insured person who has a Pre-existing Medical condition must declare it before each period of insurance.

To declare a Pre-existing Medical Condition or a change in your state of health or prescribed medication, you should contact us during office hours on: 0870 737 5847

Based on our assessment of the medical information supplied to us, we will decide whether or not the person is suitable for insurance, or if certain exclusions, restrictions or amendments to the policy terms should be imposed.  If we offer cover, it is subject to written confirmation by us, and there will be an additional premium to pay

Failure to declare any Pre-existing Medical Condition that is relevant to the insurance could result in the rejection of a claim.

A Pre-existing Medical Condition is defined as:

1) Any past or current Medical Condition that has given rise to symptoms or for which any form of treatment or prescribed medication, medical consultation, investigation or follow-up/check-up has been required or received during the 2 years prior to the commencement of cover under this policy and/or prior to any trip: and

2) Any cardiovascular or circulatory condition (e.g. heart condition, hypertension, blood clots, raised cholesterol, stroke) that has occurred at any time prior to the commencement of cover under this policy and/or prior to any trip

Cancellation, Curtailment or Early Return:

This policy will NOT cover any claims under Section 8 (Cancellation, Curtailment or Early Return) arising directly or indirectly from a Pre-existing Medical Condition, known to you prior to the commencement of the period of insurance, affecting any close relative, travelling companion who is not insured under this policy or person with whom you intend to stay whilst on your trip:

• for which they have required surgery, or inpatient treatment or hospital consultations, or have been prescribed medication or undergone any treatment, during the 90 days immediately prior to the commencement of the period of insurance; or
• if they were on a waiting-list for, or have knowledge of the need for, surgery, inpatient treatment or investigation at any hospital or clinic at the commencement of the period of insurance; or
• if a terminal diagnosis had been received prior to the commencement of the period of insurance.

Summary of Cover

Cancellation & Curtailment: Up to final invoice cost - Cancellation due to certain specified causes as detailed within the travel insurance policy e.g. your death, injury or illness before travelling. (Excess - £100 except loss of deposit - £10).

Medical & Repatriation Expenses: Up to £5,000,000 - includes repatriation by air ambulance where medically necessary and a 24-hour medical emergency service; Europ Assistance Holdings Limited. (Excess - £100).

Hospital Benefit:Up to £1,000 - Hospital Benefit is paid in addition to any claim for doctors bills, hospital bills etc. under the Medical & Repatriation Expenses section. (Excess - NIL).

Personal Effects & Baggage: Up to £2,500 - Limit £200 on any item, set or pair. Limit £200 for valuable items e.g. jewellery, photographic equipment etc. (Excess - £50).

Personal Money & Travel Documents: Up to £1,000 - for money and travellers cheques (cash limit £200). (Excess - £50).

Baggage Delay: £150 for the purchase of essential items if your own baggage is delayed by the carrier. (Excess - NIL).

Travel Delay: Up to £500 (Excess - NIL) or final invoice cost if holiday abandoned (Excess - £50) - If your original outward journey from the U.K. or return journey to the U.K. is delayed due to circumstances outside your control, the Insurers will pay £25 for each full 12-hour period.

Hijack: Up to £500 - If your flight is hijacked the Insurers will pay £50 for each full 24-hour period. (Excess -NIL).

Missed Departure: Up to £800 for extra travel and accommodation costs if you cannot reach your original departure point on the outward or return journey because public transport services fail. (Excess - NIL).

Personal Accident: Maximum £25,000 - In respect of accidental bodily injury resulting in death, loss of eye(s), limb(s), or permanent total disablement. (Excess - NIL).

Personal Liability: Up to £2,000,000 if you are legally liable for accidentally injuring someone or damaging or losing somebody else’s property. (Excess - NIL).

Legal Expenses: Up to £25,000 for legal costs and expenses arising as a result of dealing with claims for compensation and damages resulting from your death, illness or injury during your trip. (Excess - NIL).

Important Insurance Notices

In accordance with the Association of British Insurers General Business Code of Practice, the Insurers hereby draw your attention to some important features of your travel insurance policy.

 

Insurance Policy: This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully.

Conditions, Exclusions and Warranties: There are conditions and exclusions which apply in individual sections and general conditions, exclusions and warranties which apply to the whole policy.

Health: This policy contains restrictions regarding pre-existing medical conditions which unless declared and accepted by the Insurers in writing prior to travel may invalidate any subsequent claim. If you know of a pre-existing medical condition affecting you, a close
relative, travelling companion or person with whom you intend to stay whilst on your trip you must also declare this to us. To declare a pre-existing medical condition or a change in your state of health you should contact us during office hours on: 0870 737 5847.

A pre-existing medical condition is any medical, psychological sickness, disease, condition, injury or symptom of which you are aware, which has occurred at any time prior to the commencement of cover under this policy or prior to the Trip.

Property Claims: Property claims are settled on the value of the goods at the time you lose them not on a “new for old” basis.

Policy Limits: Most sections of the policy have limits on the amount the Insurer will pay under that section. Some sections also include inner limits e.g. for any one item, or for valuables in total.

Policy Excesses: Claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.

Reasonable Care: You are required to take all reasonable care to protect yourself and your property and act as though you are not insured.

Complaints: The insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.

Hazardous Holiday Activities: The policy may not cover you when you take part in certain hazardous activities. E.g. Scuba diving below 30 metres or without a qualified and approved instructor. If you are uncertain whether cover is provided please contact the Helpline 0870 737 5845.

Cooling Off Period: If after reading the policy you are not satisfied with it for any reason you must return it to Voyages Jules Verne within 14 days of issue in order to receive a full refund of premium, provided that a claim does not exist and travel has not taken place.

Please ensure you read your insurance policy carefully. Voyages Jules Verne cannot be held responsible for any costs should a claim not be met by insurance.

Premiums

Departures up to 31st March 2009
All premiums per person including insurance Premium tax.

Europe
Up to 9 nights £28
Up to 30 nights £37

Worldwide
Up to 9 nights £54
Up to 30 nights £78

For any traveller over 80 years of age on the date of return travel, premiums are double the rate shown above.

Claims: Claims will be handled by Europ Assistance Holdings Limited and must be made in writing within 31 days of the event.

General: If you have any queries about this insurance please telephone 0870 737 5845.

Click here to download policy document (PDF 301KB).